Terms of Service

1. Definitions

• Provider: Restia Software SL, Spain.
• User: Anyone accessing the Service, including Establishment Administrators.
• Applications: Restia mobile apps on App Store and Google Play.
• Content: Information, data, logos, table setups or other works shared via the Service.
• Subscription: Paid plan for the Service, priced per restaurant.

2. Conditions of Use

• User must be 18+ with legal capacity.
• Do not use the Service for unlawful or unauthorized purposes.
• Respect third-party IP rights.
• Provide truthful, accurate, updated information.
• Do not interfere with security or performance.
• No reverse engineering, decompiling, or disassembly.
• No distribution, modification, or derivative works of the Applications.
• Provider may modify, suspend, or discontinue the Service with reasonable notice when possible.

3. Mobile Applications

• Available on App Store and Google Play; subject to store terms.
• Carrier data charges may apply.

4. Accounts and Authentication

• Access via Google OAuth 2.0, Apple Sign-In, or other providers.
• Users must safeguard credentials and notify unauthorized use at support@restia.app.

5. Subscriptions and Payments

Plan and Prices

• One plan, priced per restaurant, with unlimited users and devices and no setup fee.
• Price: €59 per restaurant per month, or €590 per restaurant per year, before VAT.
• Spanish VAT (21%) is added to these prices.
• Subscribing in the Applications covers 1 to 3 restaurants.
• 4 or more restaurants require an agreement with Provider, at a price per restaurant agreed in each case.

Free Trial

• Each owner account gets one free trial.
• The trial lasts 30 calendar days and starts when the owner creates the first restaurant.
• No card is needed to start the trial.
• During the trial, the account has full access for up to 3 restaurants, with unlimited users and devices.
• Owner accounts created before January 1, 2027 keep their current access until Provider announces, in the Applications and by email at least 30 days in advance, the date their 30-day free trial starts.

End of the Trial or Subscription

• When the trial ends without a subscription, or a paid subscription expires, the restaurant becomes read-only.
• In read-only mode, everyone on the team can still sign in, see past orders, stats and reservations, and export their data.
• Reservations already made stay in place.
• Taking new orders, creating reservations, and editing the menu, tables, zones or users need an active subscription.
• The owner can subscribe at any time, which ends the read-only mode.
• Data is never deleted because a trial or subscription ends.

Payment

• Subscriptions are bought in the Applications, through Apple's or Google's in-app purchase.
• Apple or Google processes the payment, and the App Store or Google Play terms apply to it.
• In the App Store and Google Play the same prices are shown with VAT included.

Renewal and Price Changes

• Subscriptions renew automatically at the end of each monthly or yearly period until cancelled.
• Price changes are notified at least 30 days in advance.

Cancellation and Refunds

• The monthly plan can be cancelled at any time.
• The yearly plan is not refunded for the unused part.
• Cancelling the yearly plan stops the renewal, and the plan stays active until the end of the paid year.
• Refunds follow Apple's and Google's refund policies; Provider does not refund partial periods.
• iOS: cancel in Settings > [your name] > Subscriptions, or in the App Store.
• Android: cancel in Google Play > Payments & subscriptions > Subscriptions.

6. Intellectual Property

The Service, Applications, code, design, and interfaces belong to Provider or licensors. License: limited, non-exclusive, revocable, non-transferable to use the apps and Service as per these Terms. Users keep rights to their Content but grant Provider a worldwide, free, sublicensable license to host, process, and display it to provide the Service.

7. User Content & Moderation

Users must have rights to their Content and avoid infringement. Provider may remove or suspend Content that breaches these Terms or law. Users should keep backups.

8. Availability & Maintenance

• Aim for 99%+ annual availability excluding scheduled maintenance.
• Offline support for critical operations.
• Updates may be required from app stores; some mandatory for security.

9. Third-Party Services

• Google Services: auth, Firebase Analytics, Google Play (app distribution and in-app purchases).
• Apple Services: auth, App Store (app distribution and in-app purchases).
• RevenueCat: management of subscriptions bought in the Applications.
• Cloudflare: Web Analytics on the website.

Use subject to their terms and privacy policies; Provider is not responsible for their practices.

10. Privacy

Data processing is detailed in the Privacy Policy (part of these Terms). Provider complies with GDPR and applicable data laws.

11. Termination

• User may cancel account, uninstall apps, and cancel subscriptions in stores.
• Provider may suspend or cancel for serious breach, with notice when possible.
• After termination, access ceases; data retained per Privacy Policy.
• The end of a trial or subscription does not terminate the account: the restaurant becomes read-only (section 5).

12. Disclaimer of Warranties

Service and Apps are provided "as is" and "as available"; no guarantee of uninterrupted, error-free, fully secure, or universally compatible operation.

13. Limitation of Liability

Provider liability is capped at amounts paid in the prior 12 months, max €1,000. No liability for indirect, incidental, or consequential damages; lost profits, data, or opportunities; third-party failures; or device/OS incompatibility.

14. Modifications

Terms may change with at least 30 days notice (email or notice on the website or in the Applications). Continued use implies acceptance.

15. Contact

Legal or technical questions or complaints: support@restia.app.

16. Applicable Law & Jurisdiction

Spanish law governs. Disputes subject to Spanish courts, without prejudice to consumer rights.